Is it time for Ryanair to start over-booking?

Right now, I should be somewhere in Scandinavia, probably crossing the glorious Oresund Bridge between Copenhagen in Denmark and Malmo in Sweden. I booked my outbound flight from Birmingham to Billund via one of Ryanair’s £1 special offers, but never got round to booking the rest of the trip, and then other commitments this week meant I couldn’t go anyway.

So what put me off booking the rest of the trip? Well, the problem is that when you can get a flight for £1, all taxes and hidden charges included (I have an Electron Card), everything else just seems so much more expensive. I wanted to head all the way up to Helsinki in Finland, mainly to visit the garden suburb of Tapiola, which is reputed to be one of the best places to live in the World. But by the time I had added in the cost of a ferry from Stockholm to Helsinki (I like to get in a couple of ferry trips each year), and all the rail travel, it all got out of hand very quickly – and that’s long before I’ve had my first pint of Carlsberg!

So I wonder just how many other people avail themselves of Ryanair’s free or £1 flights, and then don’t turn up? Or are people who do this so keen to protect their ‘investment’ that these special offer flights actually have a very good turn out? Whatever the case, Ryanair have always claimed that they never over-book passengers, i.e. if each flight has 189 seats, they only sell 189, and no more. This doesn’t sound like particularly sound economics, considering that there are always going to be no-shows, and logic would imply that the proportion of no-shows goes up as the fares get cheaper. With Ryanair’s keenness to put bums on seats at any cost, it does seem surprising that they won’t oversell their flights by even one or two seats.

Anyway, as I write this, Ryanair have just launched another £1 ticket sale. This time, I might see if I can nail down a return flight as well as an outbound one, and make sure I get to go somewhere a little bit cheaper than Denmark and Sweden.

Don’t fancy flying all the way to Australia? Why not go by bus?

When I first read about Oz-bus.com, I thought that April fools day had come early. A long distance bus service running all the way from London to Sydney – someone had to be taking the xxxx!

But it turns out that the service is real – and that they will take you by bus as far as the prevailing conditions will allow. This should essentially mean an overland journey to Iran, a possible flight across the border into Pakistan and then again to get through Burma, and a final flight between Bali in Indonesia and Darwin in Australia – but the rest of the journey is exactly as it says on the tin, by comfortable long distance coach, apparently limited to 35 passengers per trip, so I would presume a little bit more roomy than your average scoot through London on a crowded #73 Boris-baiting bendy bus!

With a one-way journey starting at £4399, you are going to spend a lot more than a business class flight, but we think this journey is going to be more about what you see on the way than what you do when you get there, so for a three month trip, this works out at a very reasonable £50 per day, including breakfast and basic accommodation.

I’ll have to admit to being a bit ‘bussist’ myself. If I’m going to do long distance surface transport, I’d rather go by rail or sea – but given a choice between a professional bus driver and the company of a 35 strong group, or going by car, I’d still take the bus any day. Oz-bus also offer an eastbound journey to New York – via China and Alaska, and journeys through Africa, so it really does look like they are carrying on where Eurolines and Greyhound leave off. It will be interesting to see if this kind of travel ‘takes off’ (very lame pun I know) as people look for low-carbon alternatives to flying, and it will certainly be an indicator of the ability for different countries to stimulate cross-border co-operation. Iran, Pakistan and Burma might be problem areas for now, but how long before the Facebook generation catches up and reaches parts Heineken can’t reach! Twitter has certainly lead the way in Iran at least, so let’s see!

I’m waiting for my Electron Platinum Card

Reading through another airline forum, I have just seen another poster describe the Electron Debit Card, the budget flyer’s most flexible friend, as being ‘hard to get’.

Nothing could be further from the truth! The Electron card was designed for people with little or no credit history, and as such can only be used in electronic terminals where authorisation is included with every transaction, so that the user does not become overdrawn. Naturally, this includes the online booking systems of the low cost airlines, who appreciate the lower handling charges this card attracts. Or, they just appreciate the opportunity to apply extra charges to everyone who doesn’t use an electron card – it doesn’t really matter which way you look at it, the fact is simple – if you want really cheap flights, you must have an Electron Card.

A few years ago, I signed up to the American Express Platinum card, which claimed to offer all kinds of rewards to the frequent traveller. I found that I used very few of them, and when it came to claiming on their insurance, they were a total nightmare to deal with – but that piece of plastic certainly shined nicely in my wallet (and it stayed in good condition too, as so many retailers don’t take Amex).  The reality for me is that even though I do travel quite a bit through running this website, most of my flights are within Europe, and as I want to use my local airports as much as possible, most of my flights are from Birmingham or East Midlands, and they therefore tend to be with airlines which don’t reward loyalty with air miles or fancy points.

With the new breed of no frills airline, who needs loyalty points anyway? Why should I need to fly around the world three times to collect enough points for a return trip to Scotland, when I’ve just got back from a wonderful trip to Italy which set me back a mere £9 for the flight, all-in?

As I’ve said before, anyone can get an Electron Card, and you don’t need an MP’s expense account to qualify. Banks aren’t particularly keen to push the basic accounts which come with Electron cards as they aren’t going to make much profit from them, but they won’t stop you from opening the account. I use a Cashminder account from the Co-op bank, which can be topped up in any Post Office. I might not be able to get an Electron Platinum Card just yet, but when it comes to the no frills airlines, putting snobbery to one side is the way forward.

The cheapest flights to Switzerland involve flying to an airport in a neighbouring country, and we’re not talking about France

Switzerland might have much more a reputation as a tax haven than as a bargain basement paradise, but here is a little-known option of finding the cheapest flights to Switzerland, and enjoying the scenery along the way. It is well-known that cheap flights to Geneva are available from a huge range of different airports throughout the UK, and that you can also get cheap flights to Basel, whose airport is technically in neighbouring France, from Stansted and Dublin courtesy of Ryanair, and Liverpool courtesy of Easyjet.

So what’s my little secret? Cheap flights to Zürich — that bastion of palatial airport facilities? Surely not? Well, with Aer Lingus and Easyjet now fighting it out amongst each other to offer cheap flights from London Gatwick to Zürich, Easyjet also offering Zürich flights from Luton, so you might well be able to bag a bargain, but if you’re prepared to travel with only hand luggage and if you have got yourself one of those otherwise pointless Visa Electron cards then you should probably know that the very cheapest fares on flights to Europe are still offered by Ryanair. We looked at cheap flights to Switzerland for April 2009, and Ryanair’s prices on flights to Basel were very compatible with what Easyjet and Aer Lingus had to offer on flights to Zürich. The real bargain was on flights to Friedrichshafen in neighbouring Germany, which are available for £20 return “all-in”

All very well you might say, but you asked the cheap flights to Switzerland, not cheap flights to Germany. Well, as it happens, Friedrichshafen is a mere 45 minutes away from Romanshorn in Switzerland, on the other side of Lake Constance by ferry (hourly service). From here, there are regular trains throughout Switzerland via Zürich. Trains connect from Friedrichshafen airport (Flughafen) to downtown (Stadt) Friedrichshafen in just six minutes, and there are at least four services each hour. And the cost of this ferry transfer is a mere €7. So next time you are thinking of cheap flights to Switzerland, why not give this route a try?

Will we see more cheap flights to Spain if visitor numbers are falling?

According to today’s Times, in February the number of British tourists heading to the Spanish Costas was down almost 1/4, compared to the same month last year. Should this mean greater availability of cheap flights to Spain as airlines struggle to fill seats?

For the time being, that doesn’t seem to be the case, at least not with Ryanair. Scan through any of their lists of special offer flight prices (today’s cheap flights are £5 inclusive of all compulsory taxes and charges), and you will see that once you get to Alicante flights, the price rises to at least £27. Some special offers are available to Girona and Reus, but flights to destinations such as Malaga, Murcia, Palma and Tenerife are all in the expensive bracket.

Meanwhile, on the plus side, easyJet has announced that it will increase frequencies on its flights from Manchester to Alicante, Malaga and Tenerife. The best prices we found on easyJet’s flights from Manchester to Malaga in April were £66 return — not quite the bargain basement that Ryanair offer to some other destinations, but still very reasonable.

By comparison, Bmibaby have cheap flights to Malaga from Cardiff for £70 return in mid-April (16th to 23rd).

20 Reasons To Fly With Ryanair

Last Thursday, the Times carried an article stating 20 reasons why passengers should not fly with Ryanair. Of course, the article made one or two good points that we would agree with, but here is our own response to this article:

1) 1p flights are available, but don’t expect to find cheap flights to Dublin when Ireland or U2 are playing at Croke Park!

Special offers have traditionally been used by retailers to get people through their doors, and Ryanair’s 1p flights are no different to this. One thing to bear in mind is that they don’t always set aside a certain number of seats on each flight to sell at the lowest possible price. Why on earth should they give away seats for nothing if there is a big event on in the destination city? The small print on their current special offers list makes it clear that you will not find cheap flights on a Friday or Sunday, and it also gives the blackout dates to save you the bother of searching during the busy periods. Look out for dates which seem to be set aside for the 1p flights, and be prepared for the same date to be offered for the outbound and return flight. How do you get round this? Simply fly out to one destination, and fly home from a different airport. See our article on playing Ryanair at their own game for further explanation about this.

2) Plenty of other cheap flights are available — if you know when and where to look

Just because you can’t get a flight for 1p doesn’t mean that other good offers aren’t available. If you really do hate Ryanair, then just make a commitment that you won’t allow them the chance to make any money from you. For example, if you book any flight departing the UK, then the first £10 will have to be handed over to the government for Air Passenger Duty, and there will usually be a similar amount given to the airport as a passenger handling fee. As long as you turn up for your flight, Ryanair won’t be able to avoid losing money on these charges.

You can also avoid the tedium of searching through a whole month at a time to find the best possible dates by using a site like Skyscanner.

3) All of the extra charges are avoidable — including the credit and debit card service fee

We really do wonder why people complain so much about the extra charges for things like luggage and credit card handling fees. Why not spend the time un-packing your bag, and only taking things you will really need for your holiday? People tend to bitch about Ryanair not offering any cheap flights for weekend breaks, and then complain at the same time that they are getting overcharged for taking their luggage. Surely you can get away for a couple of days with just a small carry on bag? If you are going away for a little bit longer, it might be cheaper to use a launderette halfway through your holiday — doing so will support the local economy where you are staying, and not Ryanair!

All you need to do to avoid the card handling fees is to get yourself an electron card — see our article about avoiding card charge rip-offs.

4) If you do carry luggage, why do you need to take more than 15 kg?

Some people might deride Ryanair for having a 15 kg luggage limit, but we would again advise travelling light, and of course weighing your bag before you leave for the airport. That way, you can avoid any nasty surprises at the bag drop.

5) So what if Ryanair’s website is rubbish, book your flights and go off and enjoy your holiday!

We have always felt that aesthetically speaking, Ryanair’s website is a nasty piece of work. But so what, it isn’t there to be hung in the Tate Gallery, it is there to make as much money from advertising revenue as possible. That’s why you’ll even see adverts for Ryanair’s rivals on the booking page — Ryanair’s bean counters have worked out that they have more to gain by doing this than they have to lose.

6) An early start means you will see more

I’m not much of an early riser either, but having to leave the UK at some ungodly hour means that you will also get your destination much earlier as well. This means more time to explore. The Times article then complains about anti-social flights later in the evening, complaining about arriving late at night and not finding anywhere to stay — has the author never heard of the concept of booking hotels in advance?

7) One person’s middle of nowhere is another’s quirky place to explore

A few years ago, I made the trek out to Frankfurt Hahn, and had a pleasant afternoon’s train journey through the Mosel Valley before catching my flight home. Granted, Frankfurt international airport is much closer to the city centre, but I wasn’t going to pay hundreds of pounds more, especially when I only wanted a one-way flight. There is always a way of making your trip interesting — besides, the so-called Ryanairports only account for a small percentage of Ryanair’s total destination list — the definition is of course a little bit subjective, but we would say that there are only about 10 airports which really are in the middle of nowhere, when compared to the main city airport which other airlines serve.

8) No one makes you buy anything on board

If you don’t like the prices of Ryanair’s on-board service, then just don’t buy anything. We don’t ever hear people complaining about trains having trolleys on board (or stations charging for toilets for that matter), so why should airlines be any different?

9) You can always block out any annoying announcements with noise cancelling headphones

Of course, these announcements are an annoying form of noise pollution, but Ryanair are not the only offender here. Thankfully, they can be mitigated by purchasing a pair of noise cancelling headphones — savvy travellers are usually the ones you will see with a pair of Bose headphones. They don’t come cheap, but they do provide you with in-flight bliss, and they will also protect you from that other in-flight irritation which can disturb you on just about any airline — the screaming baby.

10) Free seating means you don’t have to pay to get a good seat, so just turn up to the gate early, or quit worrying about it.

Those airlines which offer assigned seating are increasingly charging customers to get the seats they want. Ryanair offer priority boarding for £3 each way — this is one extra which is worth considering if you are travelling as part of a group, but bear in mind that many other passengers think the same way, so you might be just as well off without it. Remember too that some airports will require you to travel by bus between the terminal and the aircraft, and that people often board the plane from the front and the rear, so that seat which you have your eyes on might end up getting taken by somebody else.

At the end of the day, what’s the worst that could happen? You might end up having to sit next to someone you don’t know for a couple of hours, but that can either mean a possibility for an interesting conversation, or an opportunity to keep yourself to yourself and read or listen to music. Either way, it is not as if you are being asked to share the same bed with someone against your will, so why get too worried about it?

11) When the flights are so cheap, why bother seeking a refund?

I really do wonder what all the fuss is about with people who expect a refund off Ryanair. Even if something does go horribly wrong, they will only usually be liable for the cost you have paid for your flight. No airline is ever going to cover you for the consequential losses (i.e. hotel bookings, car hire etc) you might suffer if your flight is delayed.

There’s two ways round this — either get a fully comprehensive travel insurance policy which will cover you in the event of such problems occurring, or just accept that from time to time things will go wrong, but that more often than not, your journey will be trouble-free. Despite all the hype, Ryanair have fewer delays and cancellations, and fewer lost bags than any other major European airline.

12) Flights can be so cheap that you can book them without even having to worry about whether you will take the trip or not.

Why not take advantage of Ryanair’s special offers, and book yourself a few trips away. You can always decide closer to the time whether or not you can actually take the trip. If you don’t turn up, you will just lose the small fee you have paid your flight, and you could probably book 3 or four special offer flights for the price of just one return flight with other airlines.

13) No other airline can boast of putting places like Alghero, Haugesund and Zweibrucken on the map.

Just as we think we have all destinations covered, Ryanair open up somewhere new that we’ve never heard of. The intrepid traveller could spend months if not years hopping between all the different places Ryanair serves, and never get bored. As well as connecting the better known places on the European map, Ryanair really do have the ability to open up the economies of numerous undiscovered regional destinations. Of course, there is a flip side to this — routes can get dumped just as quickly, so perhaps this should give you even more impetus to go out and explore somewhere you see on Ryanair’s destination list that you think might be interesting.

14) Other people clicking on adverts and buying extra services means that budget minded travellers like myself can travel for next to nothing

Ryanair make just about as much money from ancillary revenues (bookings made through adverts on their website, responses to e-mail offers, in-flight sales etc) than they do from the flights themselves, so they can still give away flights for next to nothing on the assumption that many passengers will then book a hotel or hire car with them. Of course, there is no obligation for anyone to do so, giving budget minded travellers like myself the opportunity to travel for pennies, without any extra costs.

15) Ryanair tend to offer only one brand of car hire, airport parking etc — so you can come to a site like ourselves and find a lot more opportunities to get a better deal!

A lot of the time, Ryanair are relying on people’s laziness so that they can make money on extra services. For Example, Ryanair only offer car hire through Hertz, or airport parking through BCP — who is to say that these are always going to be the cheapest?

16) Ryanair’s growth and dealmaking has been so prolific that they also now fly from major airports, so I can get cheap flights from Birmingham airport, which is just 10 minutes away from my house.

When Ryanair first came onto the scene, they concentrated virtually exclusively on out of the way low-cost airports. As they have grown, they have expanded into other major airports which have had room for them, often taking advantage of cheap off-peak slots. So if you are looking for cheap flights from the UK, then Ryanair now have a major presence at airports like London Gatwick, Birmingham, Manchester and Edinburgh, as well is their more traditional hubs such as Stansted, Liverpool and Glasgow Prestwick. On mainland Europe, you’ll now find Ryanair offering cheap flights to Bologna instead of Forli, and offering a whole range of cheap flights to Spain using airports like Madrid, Malaga and Alicante, which we would previously have thought they would avoid completely.

17) Some people might criticise Ryanair for their environmental record, but mile for mile, they are one of the greenest airlines in the sky.

Whatever opinions one might have about the wider environmental impacts of flying, Ryanair exclusively use the next generation Boeing 737-800, which is one of the most efficient available, in terms of fuel burned per passenger per mile. Ryanair’s commitment to low costs and either using uncongested airports, or using major airports when they are less busy, helps to reduce their fuel burn further.

Whilst some commentators might criticise Ryanair’s aggressive marketing policy, their continued usage of special offers ensures that Ryanair’s aircraft are kept as full as possible.

18) If you want to fly with another airline, then you can at least be grateful that Ryanair’s presence in the market has brought down costs for everyone.

Flightmapping.com certainly isn’t here to act as Ryanair’s mouthpiece — they certainly do enough of their own publicity, even if they do give us plenty to comment on. So we should just say that we’d love you to spend as much time as possible on Flightmapping.com, and book cheap flights with some of the airlines that pay to advertise on our website (Ryanair don’t).

Whoever you choose to fly with, don’t forget that Ryanair have helped make flights cheap for everyone. Just this weekend I was having dinner with the owner of another cheap flights website and a colleague within our industry, and he was talking about taking flights to Salzburg with Ryanair for £80, which I regarded as expensive. If he had said that 10 years ago, I would have told him he got a bargain. As it happened, he only booked his flights are few days beforehand, and was travelling over the weekend, so he’s still got a good deal.

19) When Michael O’Leary said he was thinking about talking for toilet usage, he was just taking the piss

This so-called ‘idea’ was suggested jokingly by Mike Rutter of Flybe back in September 2006, and it comes up from time to time. As usual, O’Leary’s outburst was well timed to grab headlines and promote Ryanair’s latest offer. A few days later, he confirmed that they had no plans to introduce such a scheme.

20) I don’t care what other people think of Michael O’Leary, I have quite a lot of time for the guy

Somehow I really don’t think that Michael O’Leary is bothered that some people love to hate him, as long as they are always talking about Ryanair. I have met him on three occasions, and always found him to be extremely charming and good-humoured. Considering the amount of distrust that figures like Sir Fred Goodwin have made us have in The City, then we really should be grateful to have people like Michael O’Leary (and let’s not forget other aviation pioneers like Sir Stelios and Sir Richard) around to shake things up a bit and tell it as it is.

I don’t want to give Ryanair any more publicity than I need to, but I’ll have to admit that my next flight will be with them, so I hope I won’t have to eat any of my words. Out of all the times I’ve flown with Ryanair so far, I’ve never had more than about a 15 minute delay, so maybe my time is due!

How to avoid airline credit card charge rip offs

Have you been annoyed by airlines charging you up to £9.50 per person for a return flight booking, just for the privilege of handing over your own money to them? Do you know that if you fly with Aer Lingus, they add an £8 handling fee towards the end of the booking fee, but that there is a way of not having to pay this?

Avoiding card charge rip offs

The answer is simple – you just have to have the right piece of plastic:

The Visa Electron Card

Ironically, this card was previously associated with basic current accounts for people with a poor credit history. Most current accounts come with Visa Debit of Maestro Cards, and these can still attract the same high fees as paying by credit card. Although Easyjet charges more to pay by credit card, both Ryanair and Aer Lingus charge the same rate, regardless of how you pay – except if you use a Visa Electron card.

Fortunately, you don’t need to go round destroying your credit history in order to get a Visa Electron card. All you need to do is have an account with a bank which will issue you one. Ask you current account provider if they can do this. If not, we would recommend opening up a simple Cashminder account with the Co-operative bank. This can be topped up at any post office, so you don’t need to worry about whether or not you have a Co-op branch close to you. The account is even marketed as coming with no frills (just like the airlines) and no fuss (not like any airline we know!).

Once you have opened up one of these accounts, you just need to top it up each time you want to book a no frills flight – in much the same way that you might do for a pay as you go mobile. So we now have pay as you fly – it might be a bit more hassle than using your regular credit card, but it will cost you much less in the long run.