Introducing terminal A – can you book scheduled flights at less than cost?

Terminal A are a Spanish company whose unique proposition on the flights market is that they will sell you scheduled flights at ‘less than cost’, because they will hand some of the commission back to the user. This is a little bit of a cashback proposition for booking your flights, but is it worth the hassle?

I looked at Terminal A for flights from London to New York, departing 16 April 2009 and returning one week later. The best flights I was offered were with British Airways for £252.70. These flights come with a £1 discount — now I know that airlines have reduced their commissions lately, but am I really supposed to believe that British Airways and other airlines quoted on their New York flights results page pay just 0.4% commission on their long haul flights? Any commission-based discount is then wiped out by the £4 Terminal A service fee, leaving the British Airways flights at £256.70.

By comparison, Kayak.co.uk shows me direct flights with Kuwait Airways for £251 if I book with Ebookers, or £258 with British Airways — also booked with Ebookers, but only one pound cheaper than booking direct at BA.com. Checking Netflights.com takes the Kuwait Airways flights down to £249, but doesn’t get any further saving on other airlines. Meanwhile, a quick look over it Expedia shows that they might be giving away 200 nectar points, but they are charging £10 more for British Airways and £15 more for virgin — that looks like a handling fee, but they aren’t being transparent with their price breakdowns. The best Skyscanner can offer me is £287 — but this is hardly surprising, I don’t think Skyscanner’s strong point is on long-haul flights.

So is the consumer any better off by checking Terminal A as well as all the other flight comparison websites that are out there? I have to enter all my details to see if there are any more hidden fees for credit card processing or anything else — it doesn’t look like there are, but I always hate websites that want to take my valuable passport details from me before I can find out for certain how much they’re going to charge me.

Beady-eyed users might point out that is Terminal A have IATA membership at the bottom of their website, but no ATOL number — this is because they are headquartered in Spain, so that’s where you’ve got to go if you have any problems with your booking. In these uncertain times, I think that most passengers would want to choose security of booking over saving a few pounds, especially where there is such little saving on long-haul flights. If any users have any experience of terminal A, we’d love to hear them, just as we’d love to hear any samples of bigger discounts being available than the ones we found on flights to New York.

5 thoughts on “Introducing terminal A – can you book scheduled flights at less than cost?

  1. Blimey – you’ll be taking a lot of commission yourself from all of those affiliate links!

  2. I just booked my tickets home to NZ with Air NZ in Dec at less than what AirNZ could offer me on their site and also a saving off the best price Flight centre could give me.

  3. Worst ever experience from Terminal A. They changed my flight connection after couple of days and the new connection does not work. Customer service not very helpful as they say they cannot help to change my flight and I have to write an email to another department which does not respond to my emails. Never going to use them again.

  4. I booked return flights Paphos/Stansted & Stansted/Paphos on 12 November 2009. Flights were not until 27 July & 24 August 2010. Confirmation details were sent from SPAIN although I booked through Terminal A UK. Quite by chance this week I heard from a passenger who went to an airport with his eticket from this company only to be told that his paperwork was worthless as they had gone into liquidation. Poor man had to pay for another ticket and start the process of trying to get it sorted.

    I have spent 2 days now getting absolutely nowhere, when you access the site there is a notice in English & several other languages stating that they had gone into receivership and therefore could not access any of the airlines websites. Cyprus Airways, the airline inquestion do not want to know as my contract is with the agent and not with them. Interstingly, if you try to book a flight with them from cyprus to london they will use easy jet and take your money.

    There has to be something that the travel industry can do about this practice. I booked my flight using a visa debit card and canno get a refund as more that 120 days have elapsed since they allegedly went into receivership
    so I’m £440 poorer.

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