Well, this one is doing the rounds, and I have to say it is a world class piece of complaint writing. Quite how this poor customer managed to end up with such a dog’s dinner of a dinner is beyond us, but I hope he at least gets a free upgrade on his next flight:
“Dear Mr Branson
REF: Mumbai to Heathrow 7th December 2008
I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.
Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation”.
Continues…